Privacy Policy

Mobine Corporation. (hereinafter referred to as "the Company") regards the personal information of users (hereinafter referred to as "Users") as important. The Company complies with the relevant provisions of personal information protection under the "Act on Promotion of Information and Communications Network Utilization and Information Protection," "Personal Information Protection Act," "Protection of Communications Secrets Act," "Electric Communications Business Act," and other related laws and regulations that information service providers must adhere to. The Company has established and implemented this privacy policy in accordance with the applicable laws and regulations to protect the rights and interests of users.
Through this privacy policy, “the Company” informs “Users” of the purposes and methods of use for the personal information provided by “Users”, as well as the measures taken to protect personal information.
The definitions of terms used in this privacy policy are based on the "Definitions" clause of the Company's Terms of Service.
This privacy policy applies to the use of Mobile Game and all related services provided by the Company, and it contains the following information.
1. Collection of Personal Information and Methods
1) “The Company” collects the following personal information:
[Common Users]
When signing up with SNS (Google, Twitter): Login information identification value
When signing up with Apple: Apple ID
Required: Name, nickname

[Additional Information]
Date of birth, gender, country
[When making a 1:1 inquiry]
Email address
2) Additionally, the following information may be automatically generated and collected during the process of using the service.
- IP address, cookies, visit date and time, service usage records, payment records, records of improper use, device and wireless platform environment information (OS, date, etc.)

2. Collection and Purpose of Personal Information
The Company utilizes the collected personal information for the following purposes.
1) User management
- Verification of identity and personal identification for the use of the Mobile Game service
- Prevention of unauthorized and fraudulent use, as well as prevention of misuse by malicious users
- Confirmation of membership registration intention
- Handling of complaints and customer inquiries
- Notification of important information
2) Marketing and advertising purposes
- Provision of services based on demographic characteristics
- Analysis of usage frequency and statistical processing related to user usage of the service

3. Retention and Use Period of Personal Information
The personal information of “Users” is generally destroyed without delay once the purpose of its collection and use has been achieved. However, the following information is retained for the specified period for the reasons stated below.
1) Records related to contracts or withdrawal of subscriptions.
- Basis for retention: Act on Consumer Protection in Electronic Commerce, Etc.
- Retention period: 5 years
2) Records related to payment of fees and supply of goods.
- Basis for retention: Act on Consumer Protection in Electronic Commerce, Etc.
- Retention period: 5 years
3) Information retained based on internal company regulations
- Retained items: "Required items" for each user type
- Basis for retention: Prevention of service confusion
- Retention period: 1 year
4) Information retained according to relevant laws and regulations
- Service usage records (login records), access IP information
+ Basis for retention: Protection of Communications Secrets Act
+ Retention period: 3 months
- Books and supporting documents related to transactions:
+ Basis for retention: Basic National Tax Law, Corporate Tax Law, Value Added Tax Law, Income Tax Law
+ Retention period: 5 years
- Records related to transactions
+ Basis for retention: Electronic Financial Transactions Act
+ Retention period: 5 years
- Records related to display/advertisements (6 months), records related to contracts or withdrawal (5 years), records related to payment of fees and supply of goods (5 years), records related to consumer complaints or dispute resolution (3 years):
+ Basis for retention: Act on Consumer Protection in Electronic Commerce, Etc

4. Procedures and methods for the disposal of personal information
The "Company" shall dispose of personal information without delay after the purpose of collection and use has been achieved. The procedures and methods for disposal are as follows.
1) Procedure of disposal
The information provided by the "User" for registration or other purposes is transferred to a separate database (or a separate document box for paper documents) after the purpose has been achieved. It is stored for a certain period of time according to internal policies and other relevant laws and regulations on information protection (refer to the retention and use period). Afterward, it is destroyed. Personal information transferred to a separate database is not used for any purpose other than the specified retention purpose, unless required by law.
2) Method of disposal
- Personal information stored in electronic file format is deleted using technology that prevents the recovery of records.
- information printed on paper is destroyed by shredding or incineration.

5. Separated Storage of Personal Information for Long-term Inactive Users
In accordance with relevant laws, the accounts of long-term inactive users will be transitioned to a dormant state, and their personal information will be stored separately after encryption.
Relevant laws: Article 39-6 of the Personal Information Protection Act and Article 48-5 of the Enforcement Decree of the same Act.
Dormant users: Users whose accounts have been transitioned to a dormant state due to non-usage of the service for more than one year.
The following cases are exceptions where users will not be transitioned to a dormant state for the protection of their rights:
Users who are participating in fanding and receiving services from the company.
Prior to the transition to a dormant state, dormant users scheduled for transition will be notified via email about the upcoming transition date, the fact that their personal information will be stored separately, and the specific personal information items. If the notification cannot be sent via the designated communication method due to the absence or error of contact information, it will be replaced by an announcement on the website.
If a dormant user logs in before the scheduled transition date, they will not be transitioned to a dormant state and can continue to use the service as usual.
Dormant users will be notified of their transition to a dormant state via email.
Dormant users can be reactivated as regular users by logging in with their existing account and resuming the service.
The personal information of dormant users will be stored separately for a period of four years before deletion.

6. Rights of Users and Legal Guardians and Their Exercise Methods
1) Users and their legal guardians have the right to access or modify the personal information of themselves or the information subject they represent, registered with the company. They can also refuse consent or request withdrawal (membership cancellation) if they do not agree with the company's processing of personal information. However, in such cases, it may be difficult to use some or all of the services.
2) To access or modify personal information on behalf of the information subject, or to withdraw consent, users or legal guardians can go through the process of verifying their identity through the My Page - Profile Information Modification menu. For membership cancellation, they can use the My Page - Profile Information - Login Information - Membership Withdrawal menu after the identity verification process.
3) If a user requests the correction of personal information errors, the company will not use or provide the information until the correction is complete. If incorrect personal information has already been provided to a third party, the company will promptly notify the third party of the correction results.
4) Personal information that has been terminated or deleted at the request of the user or legal guardian will be handled in accordance with the retention and use period of personal information collected by the company, and it will not be accessed or used for any other purpose.

7. Technical/Administrative Measures for the Protection of Personal Information
The company takes the following technical/administrative measures to ensure the safety of users' personal information and prevent its loss, theft, leakage, alteration, or damage
1) Encryption of personal information
The company stores users' personal information, including passwords and unique identification information, in an encrypted form. The verification and modification of personal information can only be done by the account holder who knows the password.
2) Measures against hacking and other threats
The company makes its best efforts to prevent the leakage or damage of users' personal information due to hacking, computer viruses, and other threats.
To safeguard against unauthorized disclosure or damage to personal information, the company conducts regular data backups and employs state-of-the-art antivirus programs. Personal information is securely transmitted over networks using encryption communication. Furthermore, intrusion prevention systems are implemented to control unauthorized external access, and every effort is made to utilize all available technological measures to ensure security.
3) Minimization and education of personnel involved in processing
The company restricts the handling of personal information to designated individuals, who are provided with separate passwords that are regularly updated. Ongoing education is provided to these personnel to emphasize compliance with the policy for processing personal information.
4) Access restrictions to personal information processing systems
The company establishes criteria for granting, modifying, and revoking access rights to systematically organized database systems that handle personal information. The generation and periodic change of passwords, as well as other necessary measures, are regulated and implemented to control access to personal information.

8. Complaints service related to personal information
Both registered users and non-users can report any complaints related to the protection of personal information in the company's services to the personal information management officer or the designated personnel. The company is committed to providing prompt and adequate responses to all reported matters.
Customer Service Department
Department : Operation Team
Email : help@.co.kr
Personal Information Protection Officer
Officer : Lim Tae Yun
Phone : 070-8803-9877
Email : help@mobine.co.kr
For reporting or consulting on other personal information infringements, please contact the following organizations.
- Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without an area code)
- Cyber Investigation Department, Supreme Prosecutors' Office (www.spo.go.kr / 1301 without an area code)
- Cyber Safety Bureau, National Police Agency (www.ctrc.go.kr / 182 without an area code)

9. Other
In accordance with Article 6 of Mobile Game Terms and Conditions, this "Privacy Policy" does not apply to the collection of personal information by linked websites or other websites beyond the company’s official website and the “service”.

10. Obligation of notifications
In the event of any additions, deletions, or modifications to the current privacy policy, the company will notify users at least 7 days in advance through the "Notice" section of the website.